Our services are designed to be simple, practical, and sustainable - delivered in a collaborative way.

We provide tailored and proactive support to aged care providers to review and improve their services for better compliance, quality, and resident and staff satisfaction. The services we offer include:

  • Organisational preparedness – specialising in accreditation, risk mitigation and clinical governance

  • A comprehensive review of your organisation to identify opportunities to improve service delivery

  • Clinical governance support

  • Critical incident review

  • Comprehensive clinical and auditing and action plans

  • Environmental Assessment (conducted by an Occupational Therapist) environment to ensure a enabling environment for older people and staff

  • Workforce review to identify priorities for knowledge and skill development

  • Workforce Wellbeing Programs - The LIFT Project

We provide training and educational opportunities for your clinical and non clinical teams that support older people.

We have training developed in the following areas:

  • Training and education on the New Strengthened Aged Care Quality and Safety Standards

  • Targeted education on high risk areas such as dementia, continence, pain, palliative care, recognising and responding to deterioration, changed behaviours

  • Clinical Governance for front line staff, executive and boards

  • Training programs for Leisure and Recreation Staff

  • Training Programs for Food Services Staff

We are able to also to support organisations through:

  • Training needs analysis and development of comprehensive training plans

  • Specific training to meet your teams needs, delivered onsite or online.

We are certified in Teepa Snow’s Positive Approach to Care Dementia Methodology.

We support organisations and teams to provide support for people living with dementia that is based on empowerment and reablement.

We offer the following services:

  • Model of Care Review and Improvement Support

  • Dementia Specific Environmental Review and Improvement Support - Conducted by Occupational Therapist

  • Positive Approach to Dementia Care Training - Adapt carer approach for improved client and carer outcomes, with a strength based approach. Champion Training (1-4) and Personal Care Worker Training

  • Targeted Education in the following areas: Changed Behaviours, Behaviour Support Plans, Psychotropic Medications, Restraint, Cognitive Assessment, Delirium, Dementia

Your staff, leaders and future leaders are your greatest asset. We support organisations and individuals in building and growing leadership skills through:

  • One-on-one mentoring for leaders in healthcare, aged care or disability services (clinical and non clinical)

  • Practical Leadership Programs for health and aged care leaders - translating clinical governance and continuous improvement into action

  • Group mentoring opportunities in targeted areas ( i.e working towards new standards, addressing clinical incidents, strengthening clinical governance, supporting new service inplementation or specific areas of focus)

  • Online and training opportunities can be arrange for individuals or can be tailored to support organisational goals